Shipping policy
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.
Germany
Carrier: DHL
Estimated delivery: 1–3 business days
Shipping cost: €3.90 flat rate
Free shipping on orders over €30
European Union
Carrier: Standard international carrier
Estimated delivery: 5–10 business days
Shipping cost: €8.90 flat rate
Tracking
A tracking number will be provided by email once your order has shipped. Please allow up to 24 hours for tracking information to update.
Delays
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or circumstances outside our control.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@amawitech.com with your order number, and we will do our best to resolve the issue promptly.
Contact
For any shipping questions: support@amawitech.com